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Telephone Banking

305.269.9778 or 1.844.229.6260.

Electronic Banking Technical Assistance

305.264.9193 or 1.866.602.4207
Hours: 9am to 5pm Eastern Time 
(Monday to Friday)

24/7 Debit Cards and ATM Cards Support

1.844.819.0845


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Security Statement

This Internet Banking System brings together a combination of industry-approved security technologies to protect data for Intercredit Bank N.A.(the Bank) and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the Bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router , firewall and  IDS/IPS to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity

To begin a session with the Bank's server the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts.

After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the Bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol.

With SSL, data that travels between the Bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the Bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router, firewall and IDS/IPS before they are permitted to reach the server. A router, firewall, and IDS/IPS  works in conjunction  to block and direct traffic coming to the server.
The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the Bank.

Using the above technologies, your Internet banking transactions are secure.

 

Just call or visit your nearest Intercredit Bank Office.